A. After you place your order, you will receive an e-mail from us as a confirmation. This should come to you within the next 30 mins. In case you do not receive this, do not worry, and just email us for a confirmation on firstname.lastname@example.org.
We will check receipt of the payment and order on our end and revert within a few hours.
As for the payment, it is charged to your card after you submit your details and place the order. In the rare case, you feel there is a discrepancy in the bill amount versus the monies charged, you can simply write to us on the email ID mentioned above and we’ll sort it out for you.
A. We accept payments though wallets, net banking & Debit and Credit Cards.
A. Import duty and any charges pertaining to custom clearance of goods needs to be borne by the customer.
PACKAGING & SHIPPING
A. We ship our products through global shipping experts like BLUE DART and FEDEX.
A. You will receive your product as per the delivery timeline mentioned on the selected product page.
A. Unfortunately, we are unable to redirect orders once your items have been dispatched from our warehouse. Therefore, we request you to provide a suitable shipping address so that we can deliver as per the specified delivery times.
MY ACCOUNT & PASSWORD
A. If you have forgotten your password, please click on the ‘RESET PASSWORD’ tab right next to SIGN IN. Enter your email ID and submit, and we’ll send you a reset link.
A. Yes, we do not have a Cash-On-Delivery option.